Complex Loss Support

Some property claims need additional care, technical input, and coordination.

Complex losses may involve major damage, multiple stakeholders, specialist reports, safety issues, customer vulnerability, temporary accommodation pressures, or long repair and rebuild  pathways.

How We Help

MPS helps bring structure and momentum to complex claims by coordinating the required people, information, reports, repairs, and communication.

We support the process from initial review through to repair planning, reinstatement, rebuild, or completion.

What’s Included

• Claim and documentation review
• Site inspection and damage assessment
• Make safe and risk management
• Photographic documentation
• Specialist report coordination
• Scope and repair methodology review
• Cost and variation support
• Repair or rebuild pathway planning
• Customer and stakeholder communication
• Project and construction management
• Progress reporting
• Completion and handover support